SAHCOL receives tripartite award for optimum customer service delivery

For excellent delivery of services to customers in 2013, the Skyway Aviation Handling Company Limited (SAHCOL) has been awarded the ‘Most Improved Aviation Handling Company of the year 2013’, ‘Aviation/Cargo Handling Company of the year 2013’, and the ‘United Airlines Outstanding Baggage Performance for entire year 2013.’

The award as ‘Most Improved Aviation Handling Company of the year 2013’ was presented to SAHCOL by the ‘Transport Day Newspaper (Supported by the Nigerian Television Authority, Nigerian Transport Round Table, as well as Transport Editors of some reputable Nigerian Newspapers)’ at the Second Nigeria Transport Awards & Lecture, held at the Oriental Hotel, Victoria Island, Lagos.

While that of the ‘Aviation/Cargo Handling Company of the year 2013’ was given to SAHCOL by the Nigerian Communications Week, at its Fifth Beacon of Information & Communication Technology (BoICT) Awards in Lagos.

The Nigerian Communication Week at the award ceremony, stated that SAHCOL emerged winner of the award after “over 250,000 Nigerians voted in the different categories with the Skyway Aviation Handling Company Limited emerging as clear winner in the Aviation/Cargo Handling Company of the Year category, with 96,703 votes cast from December 1, 2013 to March 29, 2014.”

They said, the award is a “testament to your talents, innovations, contributions and commitments to the growth of the ICT industry and we are happy that Nigerians have recognised your hard work, sincerity and dedication towards the development of the sector.”

Furthermore, SAHCOL came out best in Baggage Performance, as it won for the second time (2012 & 2013) the “United Airlines Outstanding Baggage Performance for the entire year 2013.”

This is an annual assessment of baggage performance done for all Stations providing handling services to the United Airlines’ flights across its network of operations.

Basil Agboarumi, spokesman for the company, said these awards have further buttressed the dedication, commitment and credibility of SAHCOL in the provision of speedy Aviation Ground Handling Services, customised towards meeting and exceeding the needs and expectations of its growing list of clientele, as a result making SAHCOL the reference point where efficiency of a successful flight is born. SAHCOL is an aviation ground handling company (100 percent owned by the SIFAX Group), with significant presence in all commercially operated airports within Nigeria.