The luxury offering at Victoria Crown Plaza

A stroll to Victoria Crown Plaza on Ajose Adegun, a busy business district on Victoria Island, Lagos, connects a conscious leisure buff to the luxury feel of the indigenous hospitality outfit.

From the concierge to the lobbies, bars, restaurants and rooms, the luxurious designs only but appeal to a discerning aesthetics lover. The rich décor tells more of the niche the owners want to create in the hospitality business.

However, the hotel is back and better after undergoing renovation recently that now gives it an edge in marketing luxury for discerning guests on Lagos Island.

The conviviality of the cozy 49 well-appointed and full serviced non-smoking rooms furnished to taste and from where you can as well connect your world with its state-of-the-arts facilities and internet service that makes the room your office, making you feel very much at home. No matter your taste, you will find comfort in one of the six-room categories.

It affirms the fact that the hotel basically sells luxury and good-night rest to all its guests, comprising high-profile personalities, corporate, and business executive whose very busy daily schedules require the soothing of a good-night rest.

Also committed to sustained luxury offers and personalised services is the hotel’s new team of hospitality experts led by Neville Paul, the new general manager. The Sri Lankan general manger with experience in West Africa over the past five years is leading a team of 90 staff including Neville Rogers, food and beverage manager, Adeyinka Oloyede, sale executive, among others, to deliver the best of luxury offerings to guests.

No matter the room category, the added luxury-bedding package unique to the hotel enhances one’s sleeping experience. What more can you ask for when your mini bar in the room is stocked, your laundry and toiletry needs are met with perfect room service, courtesy of attendants whose stock in trade is guests’ comfort.

Its world-class presidential studio suite is fit for a king and comprises a large quality furnished luxurious dining and living room area, with fully stocked kitchenette and a master’s bedroom with sizeable spa bath and seven valve massage shower room. The luxury feel as well extends to the penthouse leisure suites, each comprising a luxurious dining and living room area with kitchenette, a master’s bedroom with on suite Jacuzzi.

The luxury feel as well extends to the other leisure suites.

The rooms are very competitively priced, depending on the kind of guest and services required. While a full English breakfast awaits the normal guests, a red carpet reception, complementary butler services await VIP guests of the Presidential Suite that expands the entire fifth floor. The suite expands the entire fifth floor with a very large master bedroom adorned with best of decorations, Jacuzzi, internet, with red carpet reception and separate guest bedroom. It also comes with complementary food basket and chocolates.

There are ample dining and wining options. From Alo-Alo restaurant, Onyx Bar & Lounge, Pool Bar, Marc Anthony, among others, the experience is more than a gastronomic and wine tour.

Dany Assi, the executive chef and his team of culinary experts are waiting your visit to fete you with the best of menu – African, continental, among others.

Meetings, seminars and conferences at the hotel are result-oriented with well-equipped halls. The biggest of the halls can host about 800 guests banquet style and 3,500 guests theatre style.

With management that means well for guest and staff with years of experience in the hospitality industry, the outfit is ready to create fun and sustain guests’ memorable experience.

“With the renovation in the hotel and innovations in our conference packages, we have the satisfaction of our guests in mind. We hope to deliver the best conferencing experience to our corporate guest, and also help them feel very much at home while conferencing here,” says the general manager.

Part of the innovations that come with the renovation is the introduction of Sunday Brunch, Ladies Night, Friday Chop’s Night, Businessmen’s Lunch, among others.

Yet, the hotel is training the staff in line with its focus on selling luxury. Farm trips to luxury hotels to enable them understand what luxury is all about, in-house training among other exposures are ongoing to ensure sustained commitment to marketing luxury at the hotel.

“We want to take this hotel to s a different level. We have the product; all we need do is to promote the product to the guests. Part of our strategy to achieve this is educating our staff to understand the product they are marketing,” the new general manager says.

In all, he notes that his target is to exceed customers’ expectations.

 

OBINNA EMELIKE