Alert MFB launches new app to enhance customer transactions

Alert MFB, a subsidiary of Alert Group, has announced the release of its innovative new mobile app, designed to set a new standard for app users.

According to the bank, the sleek and fast app goes beyond normal functions, offering a comprehensive suite of banking services including funds transfer, bill payments, airtime recharge, and account management.

“One of the standout features of the Alert Mobile App is the ability to open an account in just minutes and seamlessly upgrade to a tier three account by providing your NIN and BVN details. This streamlined process ensures a hassle-free banking experience,” the bank said in a statement.

Security is a top priority with the new Alert Mobile App, which includes advanced features such as Face ID recognition and fingerprint options to safeguard against scams and unauthorized access.

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Customers will also benefit from 24/7 support services via the live chat option, with a direct link to the bank’s experience center for additional assistance. The app allows users to request loans, manage card services, and more.

The app’s referral program enables customers to share the benefits with friends and family, earning rewards for spreading the word.

“Going beyond traditional banking, the Alert Mobile App integrates seamlessly into your lifestyle, allowing you to shop at your favorite stores and book movie tickets with ease.

The new Alert Mobile App is designed to meet all your banking and lifestyle needs, making life simpler and more secure,” the statement said.

Hope Moses-Ashike

Hope Moses-Ashike is an Associate Editor, Banking and Finance, with more than a decade of experience reporting on Nigeria’s financial system and broader economy. She closely tracks market movements, monetary policy decisions, company disclosures, regulatory actions, economic indicators, and global developments, and interprets what they mean for businesses, investors, policymakers, and households. Her reporting helps readers understand complex issues such as inflation trends, foreign exchange market dynamics, interest rate decisions, bank performance, and investment risks. She also covers major international events and periodically travels to Washington, D.C., to report on the World Bank/IMF Spring and Annual Meetings. Her dedication to financial journalism has earned her multiple recognitions and invitations to high-level professional development programmes. She is an alumna of the International Visitors Leadership Programme (IVLP) in the United States and holds an Advanced Financial Journalism Certificate from the Press Association Training in London, UK. Her other notable achievements include completing the Lagos Business School CMC Programme, the Bloomberg Media Africa Initiative Programme, and a Master Class in Journalism at Rhodes University in South Africa.