Union Bank explains position on Lokoja branch closure

Union Bank Nigeria Limited said it will respond to the closure of its Lokoja branch by the Kogi State Internal Revenue Service through the appropriate channels in an effort to ensure fair and proper assessment, and subsequently, prompt resolution of the situation and reduce the inconvenience to customers

According to the statement, “As an institution with a proven track record of responsible corporate citizenship, it takes civic obligations seriously. For the benefit of our customers, the press, and members of the general public, we wish to state the following, with regard to the abovementioned incident.

“Occasionally, as in this case, we may disagree with state entities over the objectivity of tax assessments carried out relating to our business. These are typically resolved through rigorous professional reviews and audits, and sometimes through legal channels.”

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The bank added that, “We are therefore disappointed that in this instance, the Kogi State Internal Revenue Service has chosen to escalate the issue rather than work through a professional review process to seek a prudent resolution.

“We are directing our response through the appropriate channels as our objective is to ensure fair and proper assessment, and subsequently, prompt resolution of the situation to reduce the inconvenience to our customers.”

The bank then urged customers impacted by the closure to choose convenient digital channels – Uniononline, Unionmobile and *826# – which are available 24/7 for their banking needs.

Hope Moses-Ashike

Hope Moses-Ashike is an Associate Editor, Banking and Finance, with more than a decade of experience reporting on Nigeria’s financial system and broader economy. She closely tracks market movements, monetary policy decisions, company disclosures, regulatory actions, economic indicators, and global developments, and interprets what they mean for businesses, investors, policymakers, and households. Her reporting helps readers understand complex issues such as inflation trends, foreign exchange market dynamics, interest rate decisions, bank performance, and investment risks. She also covers major international events and periodically travels to Washington, D.C., to report on the World Bank/IMF Spring and Annual Meetings. Her dedication to financial journalism has earned her multiple recognitions and invitations to high-level professional development programmes. She is an alumna of the International Visitors Leadership Programme (IVLP) in the United States and holds an Advanced Financial Journalism Certificate from the Press Association Training in London, UK. Her other notable achievements include completing the Lagos Business School CMC Programme, the Bloomberg Media Africa Initiative Programme, and a Master Class in Journalism at Rhodes University in South Africa.