As part of its commitment to providing quality product to Nigerians, Nosak Farm Produce Limited recently held its first customer forum on the 20th of July, 2017. With the aim of identifying areas to improve its product offering, Nosak Farm Produce Limited sees the forum as an avenue to gather feedback from its customers. In full participation was the Edible oil Association Leader with over 150 members. The event started with interactive sessions with the distributors of Palm Olein identifying the challenges they have been encountering in the business, and suggesting ways to improve the business.

Chike Chukwumah, Head, Sales and Marketing Nosak Farm Produce Limited in his welcome address pointed out the importance of the forum to Nosak Farm Produce Limited, as it is a means for the business to find out ways it can better serve its customers and consumers.

Osaheni Ogunbor, The Group Executive Director, Operations & Projects, Nosak Group, in his remark spoke on the journey so far on how Nosak Farm Produce Limited has evolved as a business, surviving difficult economic situations and promised that the Management will ensure that every issue discussed during the forum will be carefully attended to and implemented.

As a business Nosak Farm Produce has in the past made it a commitment to ensuring customers are served better, and as a culture every customer is important and therefore the business is committed to fostering a better relationship with it customers so as to create a good business environment. From the quality perspective Nosak Farm Produce re-affirmed its commitment in maintaining standards in the quality of its product. He also noted that the Palm Olein produced by Nosak Farm Produce both in bulk and the Famili® brand of pre-packaged edible oil, has no additives compared to others found in the market today.

The National President of the Edible Oil Association, Nigeria, Lady Theodora Temat Abhulimen, in her speech commended Nosak Farm Produce in the quality of its product, and as an indigenous company, the association is committed to continual business as doing so will help contribute to the Nigerian Economy.

Robert Ogirri, Managing Director, Nosak Farm Produce, in his closing remark appreciated the Edible Oil Association for their commitment to the Nosak Farm Produce Business, and as the head of the business he and his team will ensure that products from Nosak Farm Produce are of best quality and affordable. He finally concluded by saying the next forum results will be presented based on suggestions raised during this years’ interactive forum.

FirstBank Launches MVisa

First Bank of Nigeria Limited has partnered with Visa to launch the Mobile Payments Solution – mVisa. This mobile solution allows customers pay for goods and services by scanning a QR code using a smart phone via the FirstMobile App. Payment goes straight from the consumer’s FirstBank account into the merchant’s account and provides real-time notification to both parties.

mVisa is available on the FirstBank’s mobile banking application, FirstMobile, and it adds to the seamless multiple payment channels FirstBank customers enjoy. Customers with the FirstMobile app can make payments from their FirstBank accounts at merchants’ locations where mVisa logo is displayed.

In a statement by Chuma Ezirim, group head of e-Business at First Bank, the Bank will continue to put customers first by leading the industry in the use of technology to provide convenient and fast banking solutions.

“Partnering with Visa to deliver mVisa is part of the FirstBank’s strategy to deliver reliable, secure and convenient payment options to its esteemed customers,” Ezirim said. “It further promotes our digital approach by delivering omni-channel experience to all our customers, while enhancing our existing offerings.”

Speaking at the launch of mVisa, Andrew Torre, President for Visa Sub-Saharan Africa said, “We are thrilled to have FirstBank as one of our key partners in bringing mVisa to Nigeria. Consumers and merchants will experience the speed, convenience and security that mVisa brings when making everyday purchases.

mVisa is a payment solution fully integrated into the Firstmobile app to support business transactions and lifestyles of FirstBank customers. Existing users of the Firstmobile application can update their banking app fromGoogle Play store, Blackberry World and Apple store to enable them access this service while FirstBank account holders who do not have the Firstmobile app yet can simply download the app and begin to enjoy this service instantly.

 

 

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