With a consistent effort to provide quality and effective banking services to customers across Nigeria, Union Bank has unveiled 2 newly upgraded branches in Enugu, Enugu State.
The new branches, are fully equipped to deliver quick and efficient services to its customers in a vibrant and conducive environment.
Speaking at the event, Joe Mbulu, Transformation Director, Union Bank, commented in a statement on how the bank’s constant engagement with customers all over Nigeria has driven the bank to keep developing services to support their lifestyle.
He said, “Our objective as a bank is to be customer-focused, and we are intensively expanding the capabilities of our system to ensure we meet and exceed customers’ expectations. We are improving our physical infrastructure, but we have also gone beyond that. Our promise to build a simpler, smarter bank means to cater for our customers through convenient, secure and fast banking platforms like the mobile and online banking systems which ensure customer spend less time banking and more time living.”
Addressing guests at the event, Carlos Wanderley, Head, Retail Banking, Union Bank, said, “The strategy to improve our physical and banking infrastructure is built on creating excellent customer experience. Customers can easily make banking transactions within short periods, gain speedy access to added services wherever they are, and also have private and comfortable conversations with their relationship manager when necessary.”
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