Insurers urge affected policyholders to come for claims

The Nigerian Insurers Association (NIA) has called on individuals, families, and businesses affected by the recent flooding across several parts of Lagos State following the persistent heavy rainfall to come for claims.

Ebelechukwu Nwachukwu, chairman of the Association, said the insurance industry acknowledges the emotional, social, and financial hardship occasioned by the flooding and stands in solidarity with all those who have suffered the loss of lives, homes, vehicles, businesses, and other valuable assets.

While emphasising the importance of proper environmental sanitation, responsible waste disposal, and the regular clearing of drainage channels to reduce the incidence of flooding, Nwachukwu noted that natural disasters can occur despite preventive measures.

“These unfortunate events further underscore the importance of insurance as a critical financial protection mechanism for individuals and businesses.”

The NIA Chairman therefore urges all policyholders whose insured properties or businesses have been affected by the flooding to promptly notify their insurance companies, insurance brokers, or insurance agents and commence the claims process without delay.

“Early notification and the submission of the necessary supporting documents will facilitate the timely assessment and settlement of valid claims.”

She assured the public that its member companies remain committed to providing professional support and the prompt settlement of all genuine claims in accordance with the terms and conditions of their insurance policies.

Nwachukwu also promised that policyholders who require guidance on how to initiate or process their claims are encouraged to contact their insurers, insurance brokers, insurance agents, or the NIA for further information.

Nwachukwu, who is also the managing director/CEO of REX Insurance, reiterates that insurance is more than a financial product; it is an essential pillar of economic resilience that enables individuals, families, and businesses to recover more quickly from unforeseen losses.

As climate-related events such as flooding continue to pose significant risks, adequate insurance protection remains one of the most effective safeguards against financial disruption, she stated.

She extends her thoughts and prayers to all those affected by the floods and wishes them strength, comfort, and a speedy recovery.

The NIA chairman reaffirms the commitment of the Nigerian insurance industry to fulfilling its promise of providing financial relief and restoring policyholders to their financial position prior to the loss through the prompt settlement of valid insurance claims.