The Federal Government has begun integrating the National Digital Alphanumeric Postcode System into the operations of Ministries, Departments and Agencies (MDAs) as part of efforts to improve public service delivery and accelerate Nigeria’s digital economy agenda.
Didi Walson-Jack, head of the civil service of the federation, said the initiative would provide a critical foundation for Nigeria’s digital transformation by strengthening governance, improving service delivery and supporting data-driven public administration.
Represented by Abdul Sule Garba, permanent secretary, Service-Wide Office, Walson-Jack spoke at a stakeholders’ engagement on the National Digital Alphanumeric Postcode System organised by the Ministry of Communications, Innovation and Digital Economy in collaboration with the Nigerian Postal Service (NIPOST) in Abuja.
The event, themed “Embedding the Nigerian Digital Postcode in Public Service Delivery,” was convened to sensitise MDAs on the adoption of the digital addressing system across government institutions.
“The adoption of the Nigerian Digital Postcode is a strategic initiative with the potential to significantly improve public administration, service delivery, institutional integrity and digital governance across the country,” Walson-Jack said.
She noted that the success of the initiative would depend on collaboration across government institutions, adding that the Office of the Head of the Civil Service of the Federation would continue to support reforms that equip the civil service with the digital tools and capabilities required to meet citizens’ expectations.
Bosun Tijani, Minister of Communications, Innovation and Digital Economy, described the digital postcode initiative as a key component of the Tinubu administration’s digital transformation agenda, saying it would strengthen Nigeria’s digital public infrastructure and support economic growth.
Represented by Nadungu Gagare, permanent secretary in the ministry, Tijani said the system extends beyond postal services to become a strategic national asset capable of improving governance, logistics, financial inclusion and public planning.
According to him, the digital postcode system will enhance service delivery, strengthen national security, support e-commerce and healthcare delivery, improve educational planning, facilitate credible census and electoral processes, and provide geospatial intelligence for evidence-based policymaking.
“Every successful digital economy depends on a trusted national infrastructure. A modern, reliable and universally accepted digital addressing system is one of the critical building blocks,” he said.
He added that the absence of an efficient addressing system has continued to constrain government planning, delay emergency response, increase business costs, complicate customer verification for financial institutions and limit citizens’ access to essential public services.
Tola Odeyemi, postmaster-general of the federation and chief executive officer of NIPOST, said the National Digital Alphanumeric Postcode System would provide the location intelligence needed to connect Nigerians to government services, economic opportunities and financial inclusion.
According to Odeyemi, NIPOST is developing a Geographic Information System (GIS)-enabled digital addressing infrastructure that assigns every addressable location in Nigeria a unique, machine-readable and geographically referenced postcode.
She said the system would serve as a foundational layer for smarter governance, more efficient public services and inclusive economic development.
“Just as digital identity establishes who a citizen is, and digital payments enable the seamless movement of value, the National Digital Postcode will determine where services, opportunities and government interventions should be delivered,” she said.
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