Hospitality, insurance emerge top-performing sectors in customer service
Hospitality, insurance and e-commerce were the top three best-performing sectors in customer service last year, the Nigeria Customer Service Index...
- Friday, May 03, 2024
BusinessDay
Hospitality, insurance and e-commerce were the top three best-performing sectors in customer service last year, the Nigeria Customer Service Index...
Nigeria has ranked poorly in the 2023 Nigeria Customer Service Index (NCSI) report, scoring 61.8 percent. The inaugural report, titled...
The Nigeria Customer Service Index (NCSI), a platform that measures customer satisfaction across diverse sectors in Nigeria has been developed...
One of the challenges that Small and Medium Scale Enterprises face in Nigeria is the issue of customer retention. While...
Stanbic IBTC Pension Managers Limited, a subsidiary of Stanbic IBTC Holdings PLC, has reaffirmed its commitment to securing a prosperous...
Kudi Konsult, a business management consulting firm is providing support services for new and existing businesses to give them the...
Abidemi Adesanya, the Project Director, Africa Brand Awards has reiterated the critical role customer service plays in organisational growth and...
Business advisory firm Ingenium Concepts Limited has announced the international edition of its customer service training (CST) initiative for 2023....
Foremost underwriter, Great Nigeria Insurance plc (GNI), is a major player in the nation’s insurance industry, focusing primarily on prompt...
Not all things that we regard as disadvantages are actually so and vice versa. Let me give an example of...
