The evolution of customer experience and technology in the pensions industry
By Ophelia Alex-Iwuanyanwu Customer experience is the overall perception and impression that customers associate with a brand based on their...
- Monday, May 06, 2024
BusinessDay
By Ophelia Alex-Iwuanyanwu Customer experience is the overall perception and impression that customers associate with a brand based on their...
…leveraging customer opinion for improved business performance Delivering a great customer experience requires meeting or exceeding customer expectations at every...
Legend, a digital service company with a focus on Fintech, broadband, and mobile services has introduced an App, designed to...
The majority of information technology (IT) – as much as 93 percent – leaders are prioritising enhancing customer experience as...
Debbie Onome Akwara is a leading customer experience (CX) consulting practitioner, educator and entrepreneur (CX-Preneur) in Africa. She is the...
A Nigerian-originated online shopping platform, CADAC stores has launched a free delivery initiative in a bid to grow its customer...
How PZ Cussons’ Baby Moments Initiative sustains consumer engagements...
76% of executives say improving customer experience (CX) is a high or critical priority, and nearly 90% of companies now...
Barbara Salami is a customer experience leader and advocate with proven record of success shaping and shaping enterprise digital experience...
Customer experience (CX) is not something you’ll hear often in Venture Capital circles – whether in Nigeria or around the...
