AXA Mansard Insurance plc, a member of the AXA Group and global leader in insurance and asset management marked this year’s Customer Service Week by celebrating its staff and customers who have demonstrated outstanding commitment to the company’s legacy of superior service.
In line with this year’s theme – The Dream Team, which reflects on the importance of teamwork in providing outstanding service to all customers, the company seized the opportunity to recognize some of its exceptional staff for the outstanding work they have done within their teams and their exemplary service. According the company, these staff distinguished themselves during the year in qualities that create good service experience, qualities such as empathy, adaptability, patience, self-control, consistency, hard work, relentlessness etc.
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Speaking on the Customer Service Week, the Head of Customer Engagement at AXA Mansard, Emeka Muonaka noted that “the efforts of these staff and their teams is a symbol of the kind of company we are. For us, customer satisfaction is everything. It is something we value greatly and the only way to achieve it is through excellent service. AXA Mansard is grateful to these staff members for their hard work and for placing that a great level of importance on their jobs and on giving service to their team. That is why we celebrate them.”
Also, as part of the week’s celebration, AXA Mansard organised a number of activities on its online platforms and shared gifts to its customers in appreciation for their loyalty and patronage, while reaffirming its commitment to continuously provide superior service,
AXA Mansard is registered as a composite company with the National Insurance Commission of Nigeria (NAICOM). The Company offers life and non-life insurance products and services to individuals and institutions across Nigeria whilst also offering asset/investment management services and health insurance solutions through its two subsidiaries – AXA Mansard Investments Limited and AXA Mansard Health Limited respectively. The parent company was listed on the Nigeria Stock Exchange in November 2009.
